Ricitos de Oro
Questions about a formula, an order, or which line fits your child — write to us.
Unsure whether your toddler needs the classic or the curl system? This is the inbox for that. Questions about an order already placed — payment, delivery, returns — move fastest through the retail partner’s order page, where the records live; if you get stuck there, we will gladly point the way.
Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. Anything sent after hours or over the weekend is read the next working morning; we aim to answer within one business day.
Stocking a store, or writing about baby care? Send a short note to [email protected] and we will route it to the right person.